June 2025
- Customer Service
All New Product Exchange UI
Customers can swap one product for another directly within the return portal in a much more streamlined way. Merchants can configure flexible exchange rules using product groups and offer a clean, inventory-aware UI for a smoother exchange experience.
Brock Stephens - Customer Portal
Customize Your Order Hub Language
You can now change the default portal language like “warranty” to “guarantee” and update labels shown in your return hub. Create a more on-brand experience for your customers with just a few quick edits in settings.
Brock Stephens - Shipping & Delivery
Hide Checkout Plus by SKU
Brands can now exclude specific SKUs from showing the Checkout Plus widget. If any ineligible product is in the cart, shipping protection will be automatically hidden until removed.
Brock Stephens - Integrations
New Klaviyo Event: Order Shipment Update
You can now trigger Klaviyo flows based on shipment statuses like “In Transit” or “Delivered” using Corso’s new Order Shipment Update event. Perfect for sending proactive tracking updates with a link back to your branded tracking page.
Brock Stephens
May 2025
- Integrations
All New Automations Experience
We’ve completely redesigned how you manage automations inside Corso. The new Flow View gives you visibility into when each rule runs across the customer journey with drag-and-drop prioritization, improved filtering, and simple rule creation. With these changes it’s faster and clearer than ever to build, edit, and manage your rules. Switch between Flow View, List View, and leverage Templates depending on your workflow.
Brock Stephens - Customer Service
More Flexible Editing And Saving Of Claim Resolutions
MAJOR ENHANCEMENT - You now have greater flexibility in the Corso admin for claim resolutions for both returns and warranties. Save the progress of an updated claim resolution to be finalized at a future date. You also have more flexibility in the admin to modify any claim request to a refund, gift card, exchange, or replacement order. This gives you ultimate control to resolve claims and make the customer whole.
Dallin Moon
April 2025
- General
Announcement Banner
For major product enhancements, a banner will appear at the top of the Corso merchant admin along with a helpful knowledge base article or video to promote and explain the new enhancement. We love making new features for our customers and we love it even more when they help merchants win!
Dallin Moon - Shipping & Delivery
Checkout Plus Custom CSS Support
In addition to the supported CSS variables, you can now apply custom CSS to the Checkout Plus informational widget as well as the opt out button. This allows for greater flexibility and control over the design of Checkout Plus to match the look and feel of your brand.
Dallin Moon - Customer Portal
Customer Claims View
You can now see how many claims a customer has submitted across your shipping, returns, and warranty programs. This helps you easily resolve duplicate claims, give you insight into abuses of your policies, and ultimately get a bigger picture of the LTV of your customer.
Dallin Moon - Shipping & Delivery
Checkout Plus
After working with so many brands to enhance our Delivery Guarantee offering according to Shopify's new Buyer Consent guidelines, Checkout Plus is now generally available. Checkout Plus gives you all the elements to communicate your enhanced checkout experience (information section with customizable information modal, checkout button with buyer consent, and opt-out button). Easily allow your customers to add delivery guarantee and other post-purchase services with customizable assets that fit perfectly with your site's brand design. Also, you still get all the greatness of the Corso tech platform and the same award-winning shipping issue service by our Corso Concierge.
Dallin Moon
February 2025
- Integrations
Cart Attributes Updates
You can now determine which Cart Attributes you want Corso to push to your Shopify order. This allows brands to choose exactly which attributes they want included on the order in order to provide additional functionality or reporting.
Logan Cottle - Shipping & Delivery
New Parcel Size Shipping Plus Automation
You can now adjust rates based on parcel size in order to ensure you charge the right amount for shipping depending on parcel size. This is especially useful for brands with large-item shipping needs or packaging variations.
Logan Cottle - Shipping & Delivery
Widget Customization Now Available
Users can now fully customize their info modal found on the widget in checkout to customize the value props and modal itself to match their values and styling.
Logan Cottle - Integrations
Line Item Attribute Improvements
We’ve improved how Corso’s line item attributes show up on Shopify orders, making the data more reliable for downstream systems, analytics, and third-party app integrations.
Logan Cottle - Shipping & Delivery
Expanded FedEx Rate Options
We’ve added additional configuration options for FedEx carrier-calculated shipping rates to give brands more flexibility when using FedEx for shipping rates.
Logan Cottle - Shipping & Delivery
Improved Shipping Plus Settings Page
The Corso admin settings page for shipping plus has been simplified and reorganized for faster navigation. All key options are easier to find and grouped by function for better clarity.
Logan Cottle - Integrations
Intelligems Integration
Corso now integrates with Intelligems, giving brands the ability to A/B test shipping strategies and optimize conversion rates based on different rate configurations.
Logan Cottle - Shipping & Delivery
Product SKU & Product Vendor as Shipping Plus Conditions
Corso now supports product SKU and product vendor as shipping plus conditions. These make it easier to build specific rate logic for unique items, collections, or vendors from within Shopify.
Logan Cottle - Shipping & Delivery
Backup Rate Controls
We’ve introduced a new way to set fallback shipping rates in case your primary rates fail to return results, helping ensure customers always see an option at checkout — even when external rate providers have issues.
Logan Cottle