The Platform.

The most-visited page on a merchant's store after the homepage, tracking does double duty in Corso: it shows customers where their package is, and it's the entry point to every other post-purchase action. It lives right on your site as a single branded surface where customers track a shipment, report a delivery issue, start a return or exchange, file a warranty claim, or edit their order. You can put any other upsell or cross sell components on the page too, making it a great revenue source of its own.

Various order lookup methods cover every scenario, and proactive email notifications keep customers informed before they need to ask. The dedicated page covers the Order Hub, Klaviyo and Sendlane integration, estimated delivery dates, and branded customization.

Lost, damaged, and stolen packages create tickets, replacement costs, and unhappy customers. Customers add a delivery guarantee at checkout, and when something goes wrong the Corso Concierge team resolves the claim under the merchant's brand, typically within 24 hours.

Four checkout models fit different setups, and claim risk scores every claim against patterns from the entire Corso network before resolution. Learn all about the integration models, Concierge claims resolution, Claim Risk, and the three protection models in the market.

Warranties are a different relationship than returns. Returns happen when something goes wrong with a purchase; warranties happen when something goes wrong with a product, weeks or years later. Registration captures customers a brand may never have met directly, from Amazon, retail, or a marketplace.

The suite covers multi-channel registration, AI smart registrations that read an uploaded receipt, structured claim management, inspections with A through D grading, and repair as a first-class resolution. This explanatory page covers all these areas and more.