Know Your Customer: Inside Tupperware's Post-Purchase Strategy

Tupperware sells through retail. Through distributors. Through marketplaces. Through channels that Shopify never sees.

For years, that meant a massive blind spot. Customers bought, but brands like Tupperware had no way to identify them, connect with them, or serve them after the sale. No warranty. No marketing opt-in. No relationship.

That's the problem Corso Registrations and Warranties was built to solve.

And on June 17th, Jason Carrigan, the digital marketing executive who led Tupperware's Corso implementation, is going to show you exactly how they did it.

What your brand is leaving on the table

If any of your products are sold outside your Shopify store, you already know the pain:

• Customers buy at retail, on Amazon, or through a distributor and you never find out who they are
• Warranty claims come in through email threads, spreadsheets, or siloed systems that don't talk to each other
• Your CX team is manually verifying purchases, chasing proof of purchase, and copying data between platforms
• Opted-in marketing contacts from offline buyers? Almost zero.

Most brands accept this as the cost of omnichannel. It doesn't have to be.

How Corso changes it

Corso Registrations gives your customers a simple way to register any product, regardless of where they bought it. One flow. One place. All the data you need to serve them better.

Here's what that unlocks:

Smart Registrations, powered by AI Customers upload a receipt and Corso's AI automatically extracts the purchase details, pre-fills the registration form, and matches the product from your catalog. Registration goes from a friction point to a two-tap experience. More completions. Cleaner data.

Registration discount incentives Give customers a reason to register. Offer a discount code, an exclusive benefit, or early access, directly tied to the registration flow. Turn the act of registering into a revenue moment.

Marketing consent, straight into Shopify Customers can opt into marketing during registration. That consent flows directly into your Klaviyo account and updates their profile automatically. Retail buyers. Marketplace buyers. All opted in. All marketable.

Registrations that become warranty claims Once a customer is registered, they have everything they need to file a warranty claim without starting from scratch. Purchase date, product, proof of purchase. It's all there. One source of truth for your CX team, and a self-serve experience for your customer.

All of it in one place No spreadsheets. No platform jumping. Every registration, every claim, every resolution, managed from one dashboard your entire team can work out of.

What you'll hear from Jason

Jason Carrigan helped bring Corso's Registrations and Warranties product to life at Tupperware, one of the most recognized consumer brands in the world. In this session he'll walk through:

• Why Tupperware needed a better solution for omnichannel customer identification
• What the implementation process actually looked like
• How Smart Registrations changed the customer experience
• What the data looks like on the other side and what surprised them
• His advice for any brand considering making the switch

This isn't a polished case study. It's a real conversation with someone who's been in the weeds on it.

Who should attend

This session is for you if:

• Your brand sells through retail, Amazon, or any channel outside Shopify
• You offer warranties and your current claims process involves more than one tool or manual step
• You're thinking about how to capture first-party data from customers you're not currently reaching
• You want to see how AI is making registration easier for customers and more valuable for brands

Whether you're already on Corso or just exploring what's possible, you'll leave with a clear picture of what a modern omnichannel registration and warranty program looks like and what it could mean for your brand.

Join us live.

Date: Tuesday, June 17, 2026 Time: 10:00 AM MST / 12:00 PM EST Format: Live walkthrough + Q&A Length: 60 minutes

Can't make it live? Register below anyway and we'll send you the recording.