Introducing Sidekick: Corso's In-Admin AI Assistant

Sidekick is now available in the Corso admin as an all-new AI-powered assistant designed to help brands get more out of the platform. Accessible via the banner at the top of the admin, Sidekick can answer questions about settings and how-to workflows, pull metrics and reporting data housed within the admin, and surface insights from Corso Concierge reports and customer conversations for brands leveraging shipping protection. Brands can run multiple concurrent chats, start new conversations at any time, and receive responses that include step-by-step instructions and links to relevant knowledge base articles. Sentiment tracking is built in, allowing brands to rate responses with a thumbs up or down and add comments to help improve the experience over time.