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Update Returns and Exchanges

Enable or Disable Automated Emails for Auto-Finalized Claims

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A new setting has been added that gives brands control over automated customer emails triggered by claim auto-finalization. When enabled, approved or denied emails will automatically send to customers upon auto-finalization as expected. When disabled, those emails will be suppressed, allowing brands to manage their own communication cadence or avoid sending notifications in scenarios where auto-finalization runs in the background.

Enable or Disable Automated Emails for Auto-Finalized Claims