Update Customer Service
Customer Registrations
Logan Cottle
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We just released our Registrations Product which allows for Omnichannel Warranties. This gives merchants the ability to collect the necessary information from a customer who made a purchase outside of their online store, so an online order doesn't exist. The customer is able to input some basic information, choose from a list of register-able products and upload a proof of purchase. From there they can continue on through the Warranty claim flow in order to submit a warranty claim, and the brand can manage all of this directly in the Corso Admin.