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Corso
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Adjusting Line Item Eligibility in Corso Admin

Brock Stephens
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Brands can now adjust item eligibility after a claim has been submitted. This gives teams full control to mark an item as eligible or ineligible directly from the Corso Admin, even after a customer has completed the claim flow.

This update is especially useful when a customer accidentally selects the wrong response during submission or when a brand needs to manually restrict or allow certain items. With this new flexibility, teams can easily correct errors and manage exceptions without disrupting the customer experience.